Privacy Policy

Introduction

Xtreme HD (“we”, “our”, “us”) operates the website xtremehd.shop. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details provided when you place an order or contact us.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
• Cookies: Small data files stored on your device to improve your browsing experience.

How We Use Your Information

We use collected information for the following purposes:

• To process and fulfil your orders
• To provide customer support via WhatsApp and email
• To send order confirmations and service updates
• To improve our website and services
• To detect and prevent fraud or abuse

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Payment processors to complete transactions
• Analytics services (such as StatCounter) to understand website usage
• Law enforcement if required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

Our website uses cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

To exercise any of these rights, please contact us via WhatsApp or email.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• WhatsApp: +44 7492 248231
• Email: planiptvteam15@gmail.com